Training:

• Design, management and facilitation of a suite of 8 different management development modules for a UK division of a global leader in pharmaceuticals.
   

• Provision of a series of Customer Relationship Management workshops for middle managers of a leading UK and European logistics company.
   

• Commercial negotiating and bid management training for senior client account managers in one of the UK’s fastest growing capital projects and facilities management companies.
   

• Compliance training for 600 buyers, supply chain and technology managers of a major supermarket.
   

• Design and facilitation of an Executive Development Forum for directors, owners and senior managers in conjunction with a national retailer association.
   

• Training of coaches and mentors within a global fmcg company.

Consultancy:

• Research on the UK’s top 350 retailers for a major global IT and telecommunications player leading to the development of a screening system to pre-qualify the best retail prospects.
   

• Creation of a competitive management challenge for the leading UK airport management company and their partners to increase levels of customer service and satisfaction at airport.
   

• Consultancy support to the board of an innovative architects’ practice to determine the next phase of their strategy and marketing campaign.
   

• Strategic consultancy with a major business process outsourcing and IT services company to determine the business development strategy for the next three years.
   

• Creation and implementation of a world-wide customer satisfaction survey for a European market leader.

“Proven, innovative
and client
specific training
and consultancy solutions.”